Terms & Conditions

RESERVATIONS
All of your reservations are reliability and freedom from services error and any misunderstanding . Please just do thoroughly to company.
PAYMENT CONDITION
30% of the package tour amount must be deposit (30) days or one month prior before your arrival need to send mail,fax (telegraphic telex) transfer to -
Myanmar Investment Commercial Bank (MICB):
170-176 Bo Aung Kyaw St., Botataung Township
Yangon, Myanmar.
Phone:95 01 250512 Fax: 95 01 371018
Bank Account Number ( ) of Shan Maw Myae Travel Co.., Ltd.
Another way to payment in cash on arrival that is meant guests reserve immediately and confirm hurry up in very close arrival before from abroad. Accordingly after (30)% had transferred into bank account is available.
CANCELLATION POLICY
You might do cancellation takes effect upon the day of receipt of your written cancellation announcement either by e-mail or fax. We will charge cancellation fees are as follows:
   (30) days and up before arrival .No custom refund but 50 US$ for services fees.
   (21) days before arrival : 30 % of the total tour cost.
   (7) days to (14) days before arrival : 50 % of the total tour cost.
   (7) days below no show : 100 % of the total tour cost.
Notes : Cancellation fees may stand occasionally else hotel's, transport's terms and Conditions.
RESPONSIBILITY
Shan Maw Myae Travel Co..,Ltd manages as agent for the passenger in regard to travel whether by train ,car,coach, boat, flight or any other mean of transport. Meanwhile on tour we will manage to be safety; security and comfort but sometime would be injury, damage, loss, accident, delay or irregularity at that time we will solve that inconvenience until be the best for you. We will accept and undertake even for any reason and neglect acts or omission on the part of the organizations or individuals providing or engaged in transportation, accommodations or other services relative to the execution of the tour or through natural calamities and other factors beyond their control. Whatever we will always do fully attention to serve hospitably the original tour program both itineraries and arrangement until end of trip.
REFUND
We will not give refund after commencement of travel in full but will be given for services included in the program and not utilized by the clients. We will be subject on hotel cancellation made in a week or less one night hotel charge. No show will be at 100% of the total invoice. We will be made before in a week and less than it domestic air cancellation would be paid 50% of the total invoice, No show will be at 100% of the total invoice.
CHILD FARE
We will be charged (50%) of adult fare or the children under (12) years old sharing room with parent . Infant (2) years and younger will be charged (20%) of adult fare for Airline.
GROUP POLICY
We will be provided one complementary to your tour leader or team leader exceeding is full paying members in a single group depending on conditions.
ACCOMMODATION
We will provide accommodations as indicated and facilities such as private bath room shower, air conditioning system, hot and cold water, the best facilities. Almost hotels are provided at Five, Four and Three Star level or Two Star(depend on tour level) accommodation in all destinations. Room charges are based on two persons (Double{Twin or Double Beds}) sharing a room and one person(Single) private room any way can call separate single room is on requirement or demand.
MEAL
We will proceed generally; breakfast is served at hotels .Let we know you what types of plan of hotel when you arrive to Myanmar. We will indicated tour class and tour cost what will we do but we can say must be enjoy with any meal and food inside of hotel or outside of hotels donít need to hesitate in cases of Shan Maw Myae Travel Co..,Ltd had been provided .
ROUND TRANSPORTATION
We let know this round trip transfers between airports, railway department, piers, port and hotels by coach, mini bus, limousine services are included as indicated. Full time ground transport covering coaches, mini bus or car between one major tour to another. Shan Maw Myae Travel Co..,Ltd utilize vehicles equipped with air conditioned system. However, when we pass through to bad road air conditioned and poor quality gas, the system may not function property sometimes, fun same areas, where facilities do not exit we will provide with the best available.
FEEDBACK
We welcome to all disputes, demands and litigation regarding the services shall first be settled by way of negotiation and mutual understanding. In the event, such effort would fail, the dispute, feed backs or litigations shall be finally settled. All inconveniences on trip must be submitted in writing before last chance of the services or before your departure from Myanmar.